HEALTH
Shocking Stories: What It’s Really Like to Get a Life-Changing Diagnosis via Text
Published
2 weeks agoon
By
OBS
Our health correspondent’s account of receiving an endometriosis diagnosis via text message struck a deep chord with Independent readers.
Following Rebecca Thomas’ account, our community has been sharing their own experiences of an NHS that feels increasingly impersonal and overstretched.
Several readers echoed her shock and distress at learning serious medical news through a message on their phone, describing similar moments of confusion and fear on reading diagnoses with no explanation or follow-up.
One woman said she discovered she had stage 3 kidney disease via her NHS app, while another was told of a terminal illness through a two-line letter.
Others reflected on how the human element of healthcare has eroded, with one reader lamenting that after 60 years of NHS care, they no longer even know their consultant’s name.
Several readers also expressed sympathy for doctors and nurses working under huge pressure, warning that exhaustion, underfunding and low morale inevitably lead to rushed and impersonal care.
Yet there was also recognition that digitisation can help, with some arguing that SMS or app updates are preferable to long waits for appointments.
Amid the debate, readers broadly agreed that compassion and communication must remain at the heart of healthcare, no matter how efficient the technology becomes.
Here’s what you had to say:
I found this out on my medical app
In August 2025, I was diagnosed with stage 3 kidney disease. I found this out on my medical app in the summary section – that was such a shock – and the month before I had a POCS stroke. Nothing else was added, no follow-up blood test, just left with that diagnosis.
I now have a follow-up blood test because I talked to a GP about just being left with the worrying two lines on the app. He said he has no control over what others write.
Pebbles
A two-line letter
Firstly, I have the Wales NHS app. It doesn’t work. NHS helpdesk says, “see GP’s reception”. They say, “contact NHS”. I have given up.
Secondly, my GP gave me my diagnosis of a terminal illness with a two-line letter from the radiologist.
Querying this got the explanation that no-one here knows much about this! Went private for an explanation and a referral to a specialist team. I have changed my GP.
Twlldupobsais
A scary business having health problems these days
I was born in the 60s with a life-long condition that affects my health, so I have had experience of the NHS for 60 years. I could name all the consultants that I have been under up to the past decade, when the service became far less personal.
Since Covid, I don’t even know my current consultant’s name and am not sure who to contact if I have difficulties. It has taken me four years to get my GP to take a deterioration in my mobility seriously, and another year before my referral to a specialist resulted in a first consultation. I am still waiting to find out if there is any treatment available, having now been passed between different consultants. In the meantime, my health has deteriorated quite substantially.
It’s quite a scary business having health problems these days. One is faced with a nameless, shapeless organisation that seems so stretched that it can no longer treat its patients as individuals.
Slamps
A text would have been kinder
Years ago, my mother got her diagnosis of terminal kidney cancer that had metastasised to the bones from a doctor in person. The doctor had zero empathy, was constantly looking at her watch and actually lied to her when she told her that she would pass on peacefully in six months. She died in agony three years later as the cancer was busy breaking her bones open from the inside. A text would have been kinder.
Pomerol95
Automated emails
We receive automated emails telling us our NHS file has been updated, and we can then log in to read any updates or information.
I don’t imagine that’s any more time-consuming than a text, but it’s certainly more confidential.
Nobodylistens
France’s digital appointment system
Here in France, after any test, scan or X-ray, I receive the results personally with short notes giving the technician’s summary. I then make an appointment with my GP (never more than 48 hours away) to discuss results and recommended treatment. France has a digital appointment system and is highly computerised, with a site listing my total healthcare costs, etc. I don’t understand why the UK doesn’t implement this. It saves so much time – and probably money.
SRKfan
Pressure and workload
I can’t comment on this case, but what the critics should bear in mind is the pressure some clinical staff are under. I have a son who is a consultant psychiatrist and regularly works a 50–60 hour week. He uses the app on his phone to record case notes as he drives between one case and another, which I think is unwise but is his decision (hence possible typos?). No one should have a workload like that, because it means the service given to patients is inevitably sub-standard – but mental health needs much more resources.
Barry Hughes
Paying to see a doctor
I had to pay to see a doctor after my local surgery told me there was no chance of seeing a GP. At least I was diagnosed within minutes and treatment planned within my time frame – but at a huge cost.
EnglishCastle
Damned if they do and damned if they don’t
Doctors are damned if they do and damned if they don’t.
It may not be ideal but, personally, I’d sooner find out now by text than, say, wait a week for a face-to-face.
HoleyMoley
Terrible
This is terrible. Any diagnosis that is terminal should be given by an empathetic doctor. This doctor was obviously in the wrong job. The NHS is going to get worse. I hear stories all the time and I’m going through a health crisis right now where nobody can give me a diagnosis for the last seven months. Truly scary.
Skylazar
You cannot have it both ways
You can either get your non-cancer results by text and get referred straight away, or wait 4–6 weeks for an appointment to be told what’s in the text and to be referred on – delaying your referral and telling you what the signposted information is, which you can read yourself. You cannot have it both ways.
Nash
Not acceptable
It is not acceptable, and never has been, to be informed of an important diagnosis in any way other than face to face. Anything other is a serious slippage of standards and the doctor doing so should be ashamed. Care extends well beyond the physical and, when done well, is an art.
The hospital referral could have been made with no delay.
Tinworth
What’s wrong with a text?
What’s wrong with a text? I prefer that to arranging an appointment, making my way to the surgery, and then hanging around for half an hour or more to be told exactly the same thing.
Yystrckl
Some of the comments have been edited for this article for brevity and clarity.
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HEALTH
Can’t Tell If It’s Covid or the Flu? Here Are the Key Symptoms You Must Recognize as Cases Surge!
Published
2 weeks agoon
October 16, 2025By
OBS
Health officials are warning of a seasonal surge in flu and Covid-19, with cases already starting to rise as autumn arrives.
But because the two viruses share many symptoms, it’s difficult to tell them apart.
When a sniffle seems to progress further than “just a cold”, it’s hard to know what it might be – but there are differences in how the viruses appear and the risks they pose.
Do I have Covid?
Covid-19 continues to cause serious illness, particularly among vulnerable groups. The virus is constantly evolving, with new variants spreading easily through coughs, sneezes or even conversation.
Vaccination campaigns each autumn continue to try to prevent hospitalisations and deaths.
The list of symptoms has shifted since 2020. Many people now experience cold-like symptoms, such as a runny nose, sore throat or blocked sinuses. But others still report fever or chills, a persistent cough, fatigue, headaches, shortness of breath, or a loss of taste and smell. Nausea and diarrhoea can also occur.
Doctors say a hoarse throat has become one of the hallmark features of the latest variants.
The latest strain, called Stratus, has two variants, XFG and XFG.3. Another recent strain, NB.1.8.1 nicknamed Nimbus, is also prevalent.
“Stratus is linked to hoarseness and fatigue, whereas Nimbus is associated with a ‘razor-blade’ sore throat and digestive symptoms like nausea and bloating,” explains Dr Bruno Silvester Lopes, lecturer in microbiology at Teesside University. “Both are highly transmissible but not more severe than previous variants.”
Despite accounting for a large proportion of new cases, experts are not concerned about the spread, noting it is normal for viruses to mutate and change.
Those aged 65 and over, care home residents, and people with underlying health problems are all entitled to the Covid-19 booster.
Do I have the flu?
Flu is a respiratory infection that strikes hardest in winter and can be far more debilitating than the common cold. While colds typically bring a runny nose, sneezing, watery eyes and mild throat irritation, flu tends to arrive suddenly with fever, aches and exhaustion.
Last winter alone, the flu sent more than 8,000 people to hospital. Over the past two years, at least 18,000 deaths in the UK have been linked to the virus. Children, older adults, people with long-term health problems and those with weakened immune systems face the highest risks.
Vaccination remains the strongest defence. Research shows that last year’s jab prevented thousands of severe cases, cutting hospital admissions by almost a third among over-65s and by more than half among children aged two to 17.
This autumn, the flu vaccine is being offered free to those over 75, pregnant women, children aged 2 and 3 through their GP, and schoolchildren from reception to year 11 via nasal spray. Adults under 65 with certain health conditions are also eligible.
How to tell difference between Covid and a cold
Colds and Covid can be tricky to distinguish as many of their symptoms overlap.
“Both can give you a sore throat, runny or stuffy nose, sneezing, and coughing,” says Dr Chun Tang, a GP at Pall Mall Medical. “However, Covid can also cause fever, fatigue, muscle aches, and that telltale loss of taste or smell – although that’s less common with newer variants.
“Covid is also more likely to make you feel wiped out, like you’ve been hit by a truck, whereas a cold tends to stay in your head and chest.”
“Both spread mainly through droplets when someone coughs, sneezes, or even talks near you,” says Tang. “Covid, however, can also spread more easily through the air in tiny particles that linger, especially in crowded or poorly ventilated spaces.
“So, while a cold might need a bit of close contact to catch, Covid can sometimes sneak across the room if you’re unlucky.”
Are cases climbing now?
According to the UK Health Security Agency, levels of flu and Covid-19 are already on the rise running into winter, joining other seasonal bugs such as RSV and norovirus.
UKHSA reported an increase in the number of reported Covid diagnoses in its 9 October report, with the most prevalent strain noted as Stratus XFG. Flu activity was also increasing among young adults with a surge in emergency department attendances for flu-like illnesses.
Experts say the risk is highest during the colder months when viruses spread more easily indoors.
Officials are urging everyone eligible to take up their vaccines to reduce the strain on hospitals and protect the most vulnerable. Both flu and Covid-19 can be serious, but prevention and early awareness remain the best tools against them.
HEALTH
Shocking Recall: Grocery Store Taco Kits Contain Hot Chocolate Packets!
Published
2 weeks agoon
October 16, 2025By
OBS
The Giant Company is recalling its Giant and Martin’s-branded hard taco dinner kits after hot chocolate sachets were discovered inside the packages.
The mix-up, announced October 10, could pose a risk to consumers with milk allergies.
The recall affects the 9.4-ounce Giant/Martin’s Hard Taco Dinner Kit (UPC 068826757516) all lot and codes, with a best-by date of March 13, 2026.
Consumers with a milk allergy should not eat the kits. Anyone who purchased the affected product can return it to a nearby store with a receipt to receive a refund.
Milk allergy is a common food allergy in children, caused by cow’s milk or milk from other mammals, according to Mayo Clinic.
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Reactions can occur soon after consumption and range from mild symptoms like hives, vomiting, and digestive issues to severe, life-threatening anaphylaxis.
The main treatment is avoiding milk and milk products. Most children outgrow the allergy, while others may need to avoid milk long-term.
Meanwhile, Sno Pac Foods, a Minnesota-based company, has issued a nationwide recall of its frozen spinach products due to potential contamination with Listeria monocytogenes, a bacterium that can cause serious infections.
The recall affects two products: Del Mar 35-pound Bulk Organic Frozen Spinach and Sno Pac 10-ounce Organic Frozen Cut Spinach. These products were distributed across various retail stores in the U.S. The recall was prompted after a bulk case of spinach from a supplier tested positive for the bacterium.
This same lot was used to repack the Sno Pac Organic Frozen Cut Spinach into 10-ounce bags. As a precaution, Sno Pac Foods has suspended production of these products while investigating the source of the contamination.
No illnesses have been reported in connection with the recalled products. However, Listeria monocytogenes poses a significant health risk, particularly to young children, the elderly, pregnant women, and individuals with weakened immune systems.
In healthy individuals, infection may cause short-term symptoms such as high fever, severe headache, stiffness, nausea, abdominal pain, and diarrhea. Pregnant women are especially vulnerable, as infection can lead to miscarriage or stillbirth.
HEALTH
Could Trump’s Meds Be Slowing Him Down? Expert Warns They Might Not Be Helping!
Published
2 weeks agoon
October 16, 2025By
OBS
An adviser to Health Secretary Robert F. Kennedy Jr. warned Wednesday that President Donald Trump may appear to be “slowing down” because of the medication he takes, as questions continue over the president’s mental and physical health.
In a speech to the European Parliament, Dr. Aseem Malhotra, a British cardiologist who advised the lobby group Make America Healthy Again, said that Trump, 79, may be suffering from fatigue due to his use of cholesterol medications, or statins, and aspirin.
“President Trump is taking statins; he’s on two cholesterol drugs… This man does not have any cardiovascular disease,” Malhotra said during a launch event for a new European health activism organization, Make Europe Healthy Again (MEHA).
“If you’re over 75 and have no cardiovascular disease, the benefit of statin is – are you ready? One in 446. You have to give the statin to 446 people to prevent one cardiovascular event,” he said. “In other words, no significant benefit.”
Malhotra, a vaccine skeptic whose anti-COVID shot and anti-statin views have been rebuked as misinformation by medical experts, has been a close ally to Kennedy.
His comments come amid claims that the president may be showing signs of “cognitive decline,” due to mixing up names and other gaffes. Despite the speculation, the White House said last week that Trump was in “excellent overall health” following a “routine check-up” at Walter Reed Medical Center.
In addition to concerns about his mental acuity, Trump’s physical health has also come under question. The president has often been photographed with bruising on his right hand, raising concerns that he is suffering from some illness. The White House insists that this is a result of him shaking hands with a large number of people and his use of aspirin, which he takes as a cardiovascular protection.
White House officials revealed earlier this year that he had been diagnosed with chronic venous insufficiency, a non-life-threatening condition caused by the veins struggling to return blood to the heart. The condition is common for people over the age of 70.
During his remarks, Malhotra noted that cholesterol medication often comes with side effects, saying: “The most common ones are fatigue, muscle pain. It can cause brain fog.”
He added: “Now, I know that President Trump is a remarkable man for his age, but there have been reports – probably exaggerated by some sort of devious press for sure. But I know people who are close to him… and of course he is doing a tremendous job and maybe only sleeping four hours a night, and that may be part of it too, but it could also be that he’s slowing down a little bit because of his statins,” he continued.
Malhotra then suggested that Trump go “off his statins, off his aspirin” and would be “feeling great” within a matter of weeks.
He was apparently so concerned about Trump taking the medications that he has reached out to several people close to the president to try and warn him against it, The Daily Beast reported Tuesday ahead of Malhotra’s public remarks.
In a statement to The Independent, the White House said: “President Trump is a champion-level golfer with the mental acuity and energy levels that most young people could not fathom having.”
“So-called medical ‘experts’, especially foreign ones with no relevance or involvement with the Administration, should stop beclowning themselves and marring their credibility by pitching their idiotic hot takes with Fake News outlets that have nothing better to cover,” White House spokesman Kush Desai said.
Along with Trump’s most recent gleaming health report, White House officials noted the president received a flu shot and an updated COVID-19 booster, which Malhotra called unnecessary.
“I think President Trump, I think he genuinely took the [COVID-19] booster, I don’t think that this is a front. I think he believes in what’s happening. He himself is also a victim of medical misinformation,” Malhotra said.
However, recent research shows that COVID shots protect against serious illness and death, especially for people over the age of 65. Researchers from the VA St. Louis Healthcare System looked at data from nearly 300,000 veterans and found that last season’s Covid vaccine reduced the risk of emergency room visits by 29 percent, hospitalizations by 39 percent and deaths by 64 percent for all ages, NBC News reports.
Combining all three outcomes, the shots’ overall effectiveness was 28 percent, making it similar to the flu shot, which ranges from 30 to 60 percent protective against severe illness or death.
An April health report also noted that Trump, who was the oldest person to ever take office in January at 78, was in “excellent” health.
The report also noted that Trump had high cholesterol that was being treated with the statin rosuvastatin and ezetimibe, a medication used to absorb cholesterol. He was also taking a low-dose aspirin as part of the treatment, his doctors said at the time.
While there is no evidence that statins alone cause dementia, the FDA added a safety warning to the medications in 2012 to warn of “notable, but ill-defined memory loss or impairment that was reversible upon discontinuation of statin therapy.”
Last month, Malhotra made headlines after suggesting – without evidence – that King Charles III may have gotten cancer because of the COVID-19 vaccine.
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